Returns & Exchanges
At Truman Boot Co., we stand by the quality of our craftsmanship and want to ensure you find the perfect fit. If you are not completely satisfied, we accept returns and exchanges on unworn, pristine footwear within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange for a different size.
Condition Check
Ensure your boots are in brand-new condition, showing no signs of wear or creasing, and are packed securely in their original branded packaging.
Ship Your Return
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for your records.
Processing and Refund
Once our workshop inspects and approves the return, your refund or exchange shipment will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing